Is A Transaction Coordinator Service Real Estate Needed
Agent'southward Guide To A Real Estate Transaction Coordinator
It's a growing trend inside the real estate manufacture. A decade ago, existent manor Transaction Coordinators were barely heard of and a unique concept inside existent estate. Now, you lot hear "Transaction Coordinator" or "TC" constantly throughout the existent estate industry.
Information technology'due south a growing trend within the existent manor industry. A decade ago, Real Estate Transaction Coordinators were barely heard of and a unique concept within existent estate. Now, you hear "Transaction Coordinator" or "TC" constantly throughout the real estate manufacture. In some states, such as Texas, you might meet a transaction coordinator working on every transaction
For example, cheque out this graph that shows the stable increase in Google searches for 'Transaction Coordinator' over the past decade. While involvement certainly spikes during the busy summer months for real estate, it'due south hard to deny the consequent increase in searches for TC's.
In fact, a quick Linkedin search shows they take 150+ transaction coordinators within the midwest lonely!
While at that place are certainly many different explanations for this incredible growth, the primary reason for the growth of real manor transaction coordinators is quite simple: real estate is an incredibly competitive business organisation. In that location's a reason 87% of real estate agents finish upwardly leaving the business within 5 years.
Or, check out this search on Indeed. Just a quick search shows 368 jobs, this calendar week alone, out at that place hiring for a TC
A strong real estate transaction coordinator can be a consummate game-changer for your business & let y'all to thrive, despite the competitive climate in real estate. In fact, existent estate agents with TC'due south nearly always close more transactions than real estate agents without. The reason why is simple: a good TC will simply handle the closing procedure on the agent'south behalf.
In this post, we'll walk through all the detail you demand to know nearly transaction coordinators how they can aid y'all grow your business, the types of coordinators, and how to find one.
What Is A Real Manor Transaction Coordinator?
Every bit whatever real estate amanuensis knows, real estate transactions are complicated and involve multiple parties (buyer, seller, agents, lender, inspector(s), appraiser, at a minimum), significant compliance requirements, and incredible time investment. In fact, conversations with realtors testify that virtually spend 15-20 hours per transaction during the endmost process.
A real estate transaction coordinator, or TC, is dedicated to helping the real estate amanuensis do their job efficiently by taking care of these contract-to-shut administrative duties that accept fourth dimension and endeavor. For example, call up of time-consuming tasks like scheduling inspections, documenting earnest money, and uploading documents to compliance systems like Skyslope or Docusign Rooms. With a good TC, agents can save the 15-20 hours spent on closing a transaction and instead focus on getting more deals nether contract. Think of it this way: a skilful TC should handle everything in a real estate transaction for you
Even better, since a existent manor transaction coordinator solely focuses on contract-to-shut, a good TC can get often complete the administrative side of a real manor transaction faster & more accurately than a existent estate amanuensis. The Transaction Coordinator has more than experience than the amanuensis when it comes to contract-to-close.
Outside of agents, some property owners can likewise hire real estate transaction coordinators on their ain to handle a auction without having to hire a real estate agent. The TC will monitor and facilitate every step of the transaction from opening to closing. High book investors, such as wholesalers or those with a big flipping operation, may sometimes hire a TC too. Even so, the vast bulk of TC's work for high-performing agents.
Trusted by agents at:
What does a existent estate transaction coordinator practise?
Nosotros've covered, at a high level, that the transaction coordinator handles administrative piece of work from contract-to-close (eastward.g: the entire closing procedure) in lodge to save the real estate agents time.
Allow'southward now look at some of the details of what a transaction coordinator will practise within a transaction. It's worth noting that every existent manor transaction is different. Many differences can change the transaction details, such as:
- Differences in contracts and compliance betwixt states
- Financed vs. all-cash offer
- Inspection contingency vs. "every bit-is" purchase
- Seller occupied vs tenant-occupied property
- New construction vs resale
- Brusque sale, 1031 substitution, bank foreclosure, etc.
A practiced TC can handle work for either the buying and selling sides of a transaction, or dual bureau,beyond whatever of the differences inside a transaction. In brusk, a good TC will handle all of the closing process on behalf of the agent
Communication responsibilities of a transaction coordinator
- Continue their amanuensis appraised of all updates through the transaction
- Keep anybody informed during the transaction of all dates, milestones, and contingencies.
- Provide reminders equally needed to ensure all contingencies are met (e.one thousand: earnest money submission)
- Contact title or attorney to confirm receipt of earnest money and store in compliance file
- Contact lender to ensure the status of loan approval (if on buyer'due south side)
- Monitor appraisement appointment and successful completion
Document responsibilities of a transaction coordinator
- Ensure fully executed contract with proper dates, signatures, and initialed addendums. (Follow upwards with necessary parties if missing signatures)
- Submit all documents to compliance within 24 hours of execution
- Transport disclosure packages and ensure signature from all parties
- Ensure all parties (lender, championship, attorney, broker) receive any and all amendments
- Collect HOA information (every bit needed)
- Follow upwardly on all repairs conducted subsequently inspection to secure receipts
Scheduling responsibilities of a transaction coordinator
- Schedule & coordinate inspection between inspector and seller to ensure they are out of the business firm for inspection
- Monitor appraisement date and successful completion
- Schedule closing date with attorney or title company
Transfer responsibilities of a transaction coordinator
- Ensure utility (gas, electrical, water) transfer information is provided to all parties
- Ensure key-transfer occurs between buyer and seller
As you tin can meet, a good existent estate transaction coordinator tin can handle dozens of different tasks inside a file. To note: while none of these tasks are incredibly hard to complete, they are extremely fourth dimension intensive. That'south why real manor agents have increasingly looked to hire a transaction coordinator to help them complete these tasks.
Why Should Existent Manor Agents Rent Transaction Coordinators?
As nosotros've alluded to already, real estate agents look to hire existent estate transaction coordinators to free upwards their fourth dimension.
There are multiple reasons why. For some, hiring a real estate transaction coordinator allows them to keep working in real estate part-time.
For most, they rent a real estate transaction coordinator in order to re-invest in themselves to grow their concern. Allow's expect at an example:
The monthly schedule of a existent estate agent working threescore hours a week and closing three transactions per month
In Close Concierge'due south experience, a high-performing agent will take a monthly schedule that roughly follows this distribution. We know this is a high-performing agent as the median agent closes approximately one transaction per month and this agent closes 3.
Retrieve from earlier that the average agent spends roughly fifteen hours on contract-to-close per transaction when they don't have a real estate transaction coordinator.
The central takeaway here: this amanuensis spends near half as much fourth dimension on transaction coordination as they do on client work! With those numbers, it makes it harder for an amanuensis to scale their real estate business to even more transactions per calendar month.
At three transactions a calendar month per year, the agent spends 576 hours a twelvemonth coordinating transactions equally part of the closing procedure. Remember: this amanuensis works 240 hours a month. That means the agent spends 2.4 months (576 hours/240) a year on coordinating transactions!
In that location are limited areas where an amanuensis tin decrease their monthly time commitment
If this existent estate agent wanted to gain more fourth dimension dorsum per month, the logical area to decrease fourth dimension spent is on transaction coordination.
- Pinnacle real manor agents must always spend time prospecting or marketing themselves. Even real estate agents with a strong referral network must spend fourth dimension meeting with potential clients that were referred to them
- Brokerage tasks and market intelligence piece of work is required, and a small portion of their day anyways
- As long as agents need to travel between unlike properties, travel time volition ever exist
Let's await at the monthly schedule of an agent who invests in their time by hiring a real manor transaction coordinator to manage the endmost procedure.
The monthly schedule of a real estate amanuensis working lx hours a week and endmost iii transactions per month + a transaction coordinator
This agent has increased their time with clients by nearly 50%. As a result, their concern has grown accordingly.
This amanuensis has closed iii transactions per calendar month with 100 hours of customer work. Permit's assume that means they can close i transaction for every 33 hours they spend with a client (100 hours of customer work/iii transactions per month). That is a ton of fourth dimension dedicated to the endmost process.
By adding an additional 45 hours per calendar month dedicated to clients, they should now exist able to close an additional transaction per calendar month!
In fact, the agent now saves 576 hours per year without spending fourth dimension on transaction coordination. At 33 hours per transaction, the real estate agent now closes an boosted 17 properties per year!
Said differently, this real estate amanuensis went from 36 transactions closed per year to 53 transactions per year by offloading transaction coordination!
At present that we've talked about how a existent estate transaction coordinator can assistance agents increment their transactions per twelvemonth, let'due south talk about the toll of a TC.
" We accept been using Sean and Shut Concierge for a year and can't say plenty about the back up and professionalism that he and his staff accept. He is so circumspect and quick. He creates such a wonderful relationship with our clients. They too tin't say plenty near Sean and his staff. They become above and beyond!"
Wendy Grand
What Is The Standard Transaction Coordinator Fee Construction?
There are three unlike ways real manor transaction coordinators tin can be paid:
- Full-time bacon
- Per-transaction fee
- Monthly fixed price
Full-Time Transaction Coordinator Salary
If you are interested in hiring a full-time transaction coordinator, Glassdoor shows the average TC makes roughly $43,000 a year.
Nevertheless, very few real estate agents wait to hire a total-time TC. Nosotros'll explain afterwards why it does non make sense to exercise so for most real estate agents.
Per existent estate Transaction Fee
Nigh all transaction coordinators are paid on a per real estate transaction fee. While in that location are some slight differences based on the market, the industry norm is a $450 fee per transaction. If the transaction coordinator is assisting the real estate agent in a dual agency chapters, the per-transaction fee can be $700+. Think of this solely as a new real manor transaction means a new invoice from a TC.
This model tin can go confusing, even so. Virtually TC's add on additional fees if a deal falls out of contract for their fourth dimension spent working on the deal. In practise, it can hateful a existent estate amanuensis may be surprised at the verbal corporeality they are billed for their TC.
Almost all transaction coordinators are paid under this model. In fact, (to our knowledge) most transaction coordination companies likewise charge under this model
Monthly fixed price
The reason we said "well-nigh" transaction coordination companies charge a per-transaction fee is that Close Concierge instead charges a apartment, monthly fee of $i,000 a month per agent.
This model is dissimilar than how about transaction coordinators accuse but was designed this way after consistent feedback from real estate agents fabricated it clear that a fixed toll was better for them and their business.
" Up to the point I met Sean, I had used two unlike TCs, that either were not involved in the transaction as much or had to exist reminded to respond to certain things. Seans' squad handles near everything seamlessly without reminder. "
Kein O
Why a monthly fee for transaction coordinators makes more sense for agents
There are two central reasons why Shut Concierge listened to agents and has always charged agents on a monthly basis instead of a per-transaction ground.
Know your beak
With unclear rules and fees, especially on deals that fall out from contract, agents have historically never known exactly how much they will be billed by their transaction coordinator. This has been referred to as the "Comcast" problem, where unexpected charges tin dramatically increase the actual investment.
At Shut Concierge, our expectation is to the number one customer service business organization, regardless of industry. Whatever sort of 'fees' is completely against that goal, and why nosotros went with a monthly price.
Agents aren't penalized for growing
One complaint many agents take is they are 'penalized' for closing more deals as they and so demand to pay the transaction coordinator more than.
Under the Close Concierge flat pricing model, agents don't need to pay more only because they grew their concern.
Is A Real Estate Transaction Coordinator A Skillful Investment?
Permit'south wait at the math. In this case, we assume:
- It takes 15 hours of admin work afterward a contract is signed that a TC tin can take over.
- The agent is now endmost two transactions per calendar month.
- Information technology takes 45 hours of client fourth dimension to get a deal under contract .
- The boilerplate commission is $10,200 (three% of the average home value of $340,000 in America)
- The agent is working with Close Concierge and therefore pays $ane,000 a calendar month for unlimited, white-glove transaction support.
As you tin can see in the graphic, the ROI of a transaction coordination (in this example Close Concierge) is significant and increases the more real manor transactions closed. If you want to customize this calculation specific to your business, nosotros have a transaction coordinator ROI calculator for you to try.
If nosotros compare the ROI of a flat-priced model (Close Concierge) to a per-transaction model, you can run into the ROI is significantly lower as the TC fees increase every bit the number of real estate transactions increase.
Let'southward bring back that graphic from before:
Ane thing you'll notice is the ROI is actually better for a per-transaction fee on just one transaction completed per calendar month.
For that reason, Shut Concierge tends to work with height agents who shut two or more than transactions per month.
Should I Hire A Real Estate Transaction Coordinator?
Most agents would do good from hiring a transaction coordinator in club to free their own fourth dimension so they tin can instead focus on growing their business.
The key number for agents to keep an eye on is the number of transactions they close per month. Once that number is consistently one or higher, a transaction coordinator is a stiff investment.
Agents who shouldn't hire a transaction coordinator are typically below that threshold of consistently closing one transaction per calendar month. At this stage, an agent may notwithstanding exist new to real estate and could do good from analogous their own existent manor transactions to acquire how best to practice then. Alternatively, these agents could also be role-time in real estate and an investment in a transaction coordinator does not make every bit much sense.
How To Hire A Real Estate Transaction Coordinator
Every bit we've alluded to already, real manor agents expect to hire real estate transaction coordinators to free up their fourth dimension.
Hiring a transaction coordinator is a wise investment that saves you a lot of time and effort. At present that you've made the decision to motion forwards, let's assistance comprehend the fundamental things you should think about before hiring a real estate transaction coordinator.
To exercise and so, we'll first talk almost the necessary skills a good TC should take & and so talk over how best to find that ideal existent manor transaction coordinator.
To note, this list will skip over some qualities that are assumed any practiced employee should take: accolade, integrity, significant technical skill, existence several that thing. These factors should be expected for the real estate industry and all real estate professionals.
Fundamental qualities your existent estate Transaction Coordinator should have
All of the beneath are criteria whatever transaction coordinator should have. This list is incredibly of import to ensuring that your TC is truly able to save you pregnant time.
Implicit in saving you time is one central element: the transaction coordinator does non make mistakes. Mistakes cost your time and coin. Every bit such, y'all'll see that's one of the virtually important qualities of a strong transaction coordinator.
Exemplary attention to detail
Why information technology matters: A TC who misses something (such every bit letting a contingency appointment lapse without multiple reminders) tin not only require your time to ready but could potentially impact whether or not the deal closes and y'all receive your committee.
The solution: A good TC should be detailed oriented by nature and thrive in careful checking of all documentation. Shut Concierge, for example, often looks to hire erstwhile paralegals to ensure our transaction coordinators accept are detail-oriented.
More than-than-an-admin
Why information technology matters: Many TC merely alphabetize on being 'paper pushers.' They are great at authoritative tasks, like sending you calendar invites for an inspection. However, few TC'south are pro-actively thinking ahead to recognize potential issues and and then course-correcting to ensure these issues don't occur.
The solution: A good TC is highly intelligent and pro-active individuals who work to protect your close and ensure it happens. Close Concierge, for instance, pays well above market charge per unit to full-time employees (everyone else uses 1099's), shares profits, and provides fantastic benefits to ensure our team is only the best.
Second-to-none customer service
Why it matters: A TC exists to make your life simpler. Anything less than a phenomenal customer experience does non accomplish this goal. Secondly, TC's will end up communicating with your clients throughout the transaction. As such, leading customer service is expected.
The solution: Hire a TC from a company similar Close Concierge that has the explicit goal of being the number 1 customer service company in the earth, regardless of industry. We study companies like the Ritz Carlton and Chanel to model our own service off of theirs.
Significant real manor experience
The solution: The correct TC should have spent years within the real estate industry, with hundreds or thousands of real estate transactions of feel
Dedicated to you
Why it matters: Your business is unique and your market is unique too. Equally such, working with a different transaction coordinator for every transaction will complicate your business.
The solution: Piece of work with TC or a company that is dedicated to you and volition always be the one to work on your real manor transactions. Farther, look for a company that keeps their transaction coordinators for years (see total-fourth dimension with benefits section).
Works Nights & Weekends
Why information technology matters: Many transaction coordinators and companies proudly advertise that they just work 9-four and won't render calls or emails at nighttime or on the weekend. However, as any pinnacle realtor will know, nights and weekends are incredibly important times to be working inside existent manor.
The solution: Work with a real estate Transaction Coordinator or company who is available at nights and weekends. Close Concierge, for example, is the only company that advertises that we work at nights and weekends. We're there for agents when agents demand us.
Well-paid, with fantastic benefits
Why it matters: Virtually transaction coordination companies but hire TC'south every bit 1099 employees with no benefits, similar health intendance. This results in other companies struggling to attract the acme talent & struggling to retain this talent. Often, information technology means agents who piece of work with other companies will work with multiple transaction coordinators each yr as their TC'southward go out the visitor.
The solution: Shut Concierge pays significantly more than market salary, provide fantastic benefits, and share profit between all employees. It enables u.s. to attract the best, and ensure yous become to work with the best.
"From day ane, Close Concierge knew exactly what they were doing. I expected the transition to be hard but it was anything but. They are on height of every contract I have under, and is very flexible to respond to emails later on hours and on weekends (not office of our contract). Super impressed with Close Concierge for their professionalism, timeliness, and overall functioning. "
Cameron B
Hire A Existent Estate Transaction Coordinator ?
Does a real estate transaction coordinator need a existent manor license?
One item you might be surprised to see not included in that list is a license. In fact, most transaction coordinators exercise not take a real estate license.
A transaction coordinator is technically defined every bit an "unlicensed banana." In practice, that ways your TC can handle all of the responsibilities mentioned above. The notable exception is California, which looks for a transaction coordinator to have a license.
The items a transaction coordinator cannot practise are items that agents would adopt to do themselves. Said apparently, a transaction coordinator cannot legally advise a customer on what to do.
For a classic case, let's say your clients are buyers. The inspection written report just came back and there are significant issues identified. The transaction coordinator cannot propose the buyers what they should do. Information technology'southward not Close Concierge'due south place, nor can we, tell your buyers to walk, inquire for a big credit, or ask for the repairs to be completed immediately.
Instead, the agent would well-nigh likely talk with the buyers regarding asking for repairs or credits, and how much to enquire for.
Hiring a transaction coordinator
Now that nosotros merely walked through the key elements to think about when you hire a transaction coordinator, we'll at present look into the different options for which you can rent a transaction coordinator. There are a few different options that yous could pursue. Earlier inside the article, nosotros briefly touched on the different options. At present, nosotros'll explore them in more particular.
What Are The Options For Hiring A Transaction Coordinator?
When it comes to hiring a transaction coordinator, there are several options for which someone could look to hire a TC. We'll spend time looking into all of them now, and then evaluate how to detect them & their corresponding pros and cons.
The main types of transaction coordinators are:
- In business firm transaction coordinator
- Freelance transaction coordinator
- A visitor that specializes in transaction coordination
In House Transaction Coordinator
An in-house transaction coordinator is exactly what it sounds like: a full-fourth dimension employee that is fully dedicated to you personally, your team, or your brokerage.
An in-house coordinator is always a valuable member of a team. If you lot work for a brokerage such as Compass or Redfin, you will already have access to an in-house coordinator or like existent estate professionals who tin can help y'all on your transactions. Let's examine how to detect them and their pros & cons.
How to discover an in-house transaction coordinator
If you are an amanuensis, your brokerage or team already has an in-firm TC or it doesn't.
If you are a squad lead or banker looking to hire an in-house TC, then you lot face a much more difficult path. Since in-firm TC's are solely dedicated to your team, it is highly unlikely another agent volition refer yous to their TC. Doing so would mean they would no longer be able to work with that transaction coordinator themselves.
In almost scenarios, the squad lead or broker volition postal service a job list online to discover the ideal TC, like this squad did on Linkedin.
Unfortunately, this often leads to many of the headaches typically associated with hiring. Namely, hundreds of unqualified applicants, meaning time commitment to interviewing, and and so grooming the private subsequently hiring.
Pros Of An In House Transaction Coordinator
However, in that location are several pros that are significant if your brokerage/squad can handle the toll:
- The coordinator likely works out of your local part, significant you can interact in person
- The coordinator can assist with other administrative work: namely listing entry and marketing
- The coordinator is solely dedicated to you and your team
- More power to train the coordinator in a easily-on setting to run into your business goals
Works Nights & Weekends
- Most expensive option on this list
- Not economically feasible until an agent is closing >10 transactions per calendar month
- Significant time investment necessary to screen candidates to find the platonic TC
- Requires added fixed cost to payroll each calendar month & will likely require benefits expense
- Increases office liability due to a full-time employee
- Complete lack of flexibility. If business slows due to a market slowdown, the squad might need to lay-off their TC instead of canceling service with a company
Freelancer Transaction Coordinator
When y'all wait into a freelancer transaction coordinator, you can notice a more affordable solution that is essentially more than flexible. Notwithstanding, the freelancer pick is not without cons themselves. Permit's await into more detail most how to find them and their pros & cons.
How To Find A Freelance Transaction Coordinator
There are multiple ways to find freelance transaction coordinators. The best strategy is oft referrals, equally that mode you lot can ensure someone has a good reputation and can deliver a great product as a result.
Withal, that's not always possible. Many realtors have gone to task market sites like UpWork to search for a transaction coordinator.
While these strategies tin can help you find someone, it is always more than difficult to ascertain quality. Even more so, it's hard to guarantee that a freelancer volition stay with your team for the long-haul.
Pros
- More than affordable than in-house TCs.
- More flexible than in-business firm TC's
- You may be able to find someone more talented with a national labor puddle
- Yous can hire multiple, ensuring you have a 'fill-in' TC that has been trained
Cons
- Quality is often suspect. The significant volume of 'how to be a transaction coordinator' online courses has flooded the freelance market with inexperienced coordinators
- Some TCs might be doing it as a part-time job, or 'side hustle', significant they might not be that defended to you.
- Horror stories' of TC's signing up for remote positions, then becoming unresponsive when needed
- They might not fit your company's culture and won't be able to work with other members of your team.
- They are not full-fourth dimension employees, meaning they might not work with you lot and your team for the long run.
- Working hours are typically restricted to 9-v, Monday-Friday
- Per-transaction model can increase the cost dramatically with significant volume
- You won't be able to see your TC in your local part
Transaction Coordinator Visitor
The last selection to consider for hiring a transaction coordinator is looking to hire a company. Multiple companies exist that function as 'transaction coordination as a service.' In short, they are designed to grant y'all access to professional TCs, without having to pay their high salary.
How To Detect A Transaction Coordinator Company
There are many companies out there now that are solely focused on transaction coordination as a service. Many agents start looking for a TC company the aforementioned manner most buyers showtime looking for properties: online. A quick Google search reveals dozens of dissimilar options. Shut Concierge, for example, comes upwards when you search for "Transaction Coordinator"
Similar to how clients learn about corking agents, referrals are another great manner to learn more virtually different transaction coordinators.
Finally, many TC companies take designated customer success sales teams that reach out to individual agents who could be a bang-up fit for coordination services.
Pros
- You'll gain access to the nearly professional services at the most reasonable price.
- This option offers a mix of the best advantages of hiring a freelancer and an in-house TC.
- Your assigned TC volition have the needed feel, just they will be dedicated to your transactions.
- These service providers will customize the offered service according to your business organization needs.
- Being backed up by a professional proper noun can better your chances of growing your concern.
Cons
- Non all transaction coordinator companies are created equal-make sure to deeply evaluate if your company can provide exactly what you are looking for from your TC
- You won't exist able to see your TC in your local office
Why a transaction coordination company is your best bet
In looking at all of the above options, working with a transaction coordination company is a clear leader for the all-time options for agents looking to salvage time and abound their business.
The largest reason why is a company can provide you the 'all-time of both worlds' when y'all evaluate a full time employee vs a freelancer. For instance, y'all accept no commitment & incredible flexibility when you work with a company. You can pause or cancel service when needed, which but isn't possible without laying off a full-time employee.
Similarly, a visitor is often the most cost-effective selection. A full-fourth dimension employee requires a significant salary and benefits, while a company instead will charge a fee for working with you and/or your agents.
How to evaluate transaction coordination companies
Earlier, this article talked about a few qualities that transaction coordinators should have. All of those qualities, such as the incredible attention to particular and willingness to piece of work exterior of ix-5, are however extremely important to consider.
Even so, there is one extremely of import factor to consider when evaluating different companies: how they treat their transaction coordinators.
For example, near TC companies "hire" transaction coordinators as 1099 contractors
The unfortunate reality is that many transaction coordinator companies do non treat their employees particularly well. Equally a contractor, the TC makes less, ends upwards needing to provide their own health insurance, and does non get to relish a company culture.
When these elements add together together, it does not create the all-time working environment for transaction coordinators. A sub-optimal working environment does not attract the all-time talent and does non retain the best talent.
Every bit an agent looking to hire a transaction coordination company, these facts do not bode well. It means y'all might not be working with the all-time and may not have the best feel.
This doesn't make any sense at all. A transaction coordination company has one key asset, and that's the quality of its coordinators. Anything other than the best possible piece of work environment doesn't lead to the best quality of coordinators.
Shut Concierge is different: we are entirely focused on treating our employees right so they treat you lot right
The quality of the transaction coordinator is the nearly important factor in making sure the coordinator adds value for the agent.
- Well above market place-rate salary
- Equal profit sharing amongst all employees
- Fantastic health insurance & other benefits, including 1 year of fully paid parental leave
- All employees involved in all management decisions, including hiring decisions
Past hiring, incentivizing, and enabling the best possible talent, nosotros believe that means our agent customers receive:
- The best possible service
- The best possible employees
- A long-term relationship with your Close Concierge, since our turnover is so depression.
Isn't This Arroyo Bad For Concern?
We believe the exact opposite.
We firmly believe that earth-grade customer service, enabling by treating world-course employees right, will always win.
If you agree and are looking for a phenomenal transaction coordinator, book a call with our team Here to chat more.
Close Concierge
Close Concierge is a new kind of transaction coordination company. Our goal is to be the number ane customer service company in the earth, regardless of industry. To provide agents that incredible service, we hire the absolute best past offer the all-time possible identify for transaction coordinators to work.
If you are in the marketplace for a transaction coordinator and would like to larn more, schedule a coming together here with our team
Sean O'Dowd
Sean is CEO at Close Concierge and actively coordinates transactions for some clients. Sean took the agent license course at 18 and has been actively involved in real manor for over a decade, with experience across transactions, investing, and holding management. Sean's professional career began at Boston Consulting Group (BCG) where he consulted for senior leadership of Fortune 500 clients. Sean graduated with honors from Wharton Business organisation school. Sean lives in Chicago with his married woman and son
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